- 1)How to Check-in
HOW TO CHECK IN
Guests can check-in from the tablet terminal at the entrance.
After entering the guest's registration, the passcode for the key box will be automatically sent to your email and you can receive your key from the adjacent key box.
- 2)Check-In/ Check-Out Time
- Check-in starts at 15:00 due to room preparation.
Check-out is 11:00 a.m. Please check out by using the tablet at the entrance.
- 3)Luggage Storage Service
We can keep guest's luggage from 9:00 to 21:00.
We do not keep guest's luggage. Thank you for your understanding.
- 4)Late Check-out
- If you wish to extend your check-out time, please note that there will be an additional fee of 2,200yen/ 30mins.
- 5)Fee for Additional Guest(s)
- If you wish to add another (or multiple) guests, please contact staff to assist in amending your reservation details. Please note that room rates vary by season and/ or by date. and you will be notified of the additional charges.
- 6)Can I invite a non-hotel guest into the room?
- Entering hotel rooms is limited to registered hotel guests only. Should you have extenuating circumstances, please notify staff via telephone or message.
- 7)Parking Lot
Staying guest may use the parking lot on the basis of 1 vehicle per room. Kindly let us know in advance, if you need an additional space. Thank you.
Staying guest may use the parking lot on the basis of 2 vehicles per room. Kindly let us know in advance, if you need an additional space. Thank you.
- 8)Is the tap water in the room safe to drink?
Yes. A water softening device is equipped in all of our properties enabling the water to be drinkable.
- 9)Our Water Softening Device & Okinawa's Water
- The tap water in Okinawa is hard water. Water softening devices are equipped throughout all properties and is safe to drink.
- 10)About the free baby items
- High chairs, baby guards, cribs, and baby bathtubs are available free for rent. Please request in advance as they are limited.
- 11)Amenities in Accommodation
The following amenities are set in all guestrooms:
Shampoo, conditioner, body soap, hand soap, face towels, bath towels, slippers, toothbrush set, and a hair dryer.
- 12)Access from Naha Airport
Approximately 45 minutes from Naha Airport by car.
Approximately 60 minutes from Naha Airport by car.
- 13)Are there beaches nearby?
・Senaha Beach/ 5 minute walking distance
・Zanpa Beach/ 10 minute drive
・Nirai Beach/ 15-20 minute drive
・Sunabe Beach/ 4minute drive (15 minute walking distance)
・Sunset Beach/ 7 minute drive
・Araha Beach/ 8 minute drive
- 14)About Bicycle Rental & Car Rental
Only in Chatan property, Bicycle Rental & Car Rental are available. Message us for reservation.
- 15)Are there any convenience stores nearby?
There is a Family Mart 550m away, 2 minutes by car.
There are convenience stores 5 minutes Drive from the property.